Our Client Care Team is knowledgeable about:
• vaccinations
• parasites
• behavior
• common procedures and protocols
• over the counter products
• pet food

They are trained in:
• client service
• phone triage
• client education
• appointment making

Other duties include:
• maintaining medical records
• sending reminders
• filling prescriptions
• maintaing the website
• ordering food and supplies
• plant care

Providing Excellent Customer Service for Many Years:
• Krista 1997
• Kelly 1997
• Amanda 2000
• Debbi 2003
• Allison 2006

Continuing Education:
• customer service
• leadership
• teambuilding
• stress reduction
• website maintance

Janet is our Bookkeeper. She is Dr. Cloutier's wife.

Our Office Manager, Julie, keeps the practice humming along. She is in charge of the behind the scenes operations and human resources. This allows the doctors and other staff to concentrate on their areas. She supports the whole clinic and is invaluable to everyone here. Julie joined the practice in 2006. Julie is a member of the Veterinary Practice Management Group.

As the Client Care Team our purpose is to represent Veazie Veterinary Clinic with excellent customer service to our current and potential clients. As the primary client care advocates we will strive to do our very best to be consistantly kind, open-minded and respectful of each person who walks through the door. We will buld confidence and trust by interacting professionally with each client and staff member in a way that will ensure long-term satisfaction and a fun, positive, welcoming place to work. We support all staff members in their duties while keeping the flow of the hospital running as smoothly as possible. By providing good communication, client education, triage and support for clients, we commit to exceeding client expectations so they feel they have received the best possible care for their pets.